Supaline Customer Terms and Conditions

InetSite Limited - registered address is:

InetSite Limited
Forsyth Court
117 The Headrow
Leeds
LS13 2DX.

You undertake that all goods so purchased by you, are for your own private and domestic use only and you accept email as a valid means of communication of any agreement between you and Supaline.

Contract for the Supply of Goods

The display of goods on the Supaline website amounts to an invitation to treat only and is not an offer to sell goods at any price indicated.

No contract for the supply of goods will be deemed to exist between you and Supaline unless, and until, an email is sent by Supaline to you confirming that your order has been shipped. You must check that the details of your confirmation email are correct as soon as possible and you should print out and keep a copy for your records.

This confirmation email amounts to an acceptance by Supaline (or 3rd party supplier that is engaged on your behalf by Supaline) of your offer to buy goods from Supaline and this acceptance is effective regardless of whether or not you receive the email.

Supaline is free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.

Price and availability information is subject to change without notice.

Site Information

To the fullest extent permitted at law, Supaline is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Supaline disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Supaline does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders

Supaline will aim to ship all in stock items within 48 hours* of receiving your order, but your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable. We regret we are not able to supply dates when our suppliers may get an item in stock. You may keep track of the progress of your order on-line by logging in to your Order Management Area.

Please note that your order may be sent to you in installments.

All prices include sales taxes (where applicable) unless otherwise stated.

Shipments to your delivery address maybe subject to import duties and taxes which are levied once a shipment reaches your country. Any such additional charges to clear customs must be borne by you.

You should note that customs policies vary widely from country to country so we advise that customers contact their local customs office for further information. Note that international shipments are subject to opening and inspection by customs authorities.

* Monday-Friday. Not applicable over weekend hours.

Returns

If you are unhappy with your purchase for whatever reason, you may return it to us in its original condition (unopened, with all seals and shrink-wrap intact) within 14 days of the date you received the item and we will issue a full refund.

Please note: we can not provide a refund on returned items, if they have been opened or part used.

Limitation of Liability

This liabilty section applies only to the extent permitted by law.

Except as set out below, neither Supaline nor any of their directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site.

Supaline does not limit its liability for death or personal injury to the extent only that it arises as a result of negligence of Supaline Products, its directors, employees or other representatives.

Supaline does not accept liability (except as set out below) for any errors or omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Supaline shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question PROVIDED THAT you notify Supaline of the problem in writing to care@supaline.net within 7 days of delivery of the goods.

Supaline does not accept liabilty for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of or damage to property and/or loss from claims of third parties arising out of the use of the Supaline website or for any products purchased from the Supaline website. Supaline will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

Illegal Acts

It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on the Supaline website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Governing Law

Purchases from Supaline Limited are subject to English Law.

Modification of Terms

Supaline Management Limited reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Supaline website. These terms and conditions will apply to your order once you have received your confirmation email. They will supercede any other terms and conditions in whatever form given. Please print and retain a copy of the terms and conditions once you have received your confirmation email.